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Mike Eaton

Winning at the wrong game: a call to change for health system leaders

Winning at the wrong game: a call to change for health system leaders

As an industry, hospitals and doctors are winning at the wrong game. The system largely performs as it is incentivized to perform. It pays far more reliably for downstream intervention than upstream prevention and produces world-class medical care after people are sick. What it does not reliably produce is health.

You can’t price a new network with an old operating model

You can’t price a new network with an old operating model

Why aggressive premium reduction requires redesigning how care actually flows

Primary care without permission

Primary care without permission

Who owns the relationship as the gatekeeper role fades? For decades, primary care has been the gatekeeper of American medicine. PCPs were the trusted first contact, the coordinator of referrals, and, frequently, the arbiter of necessity. But that construct is eroding in the face of new consumer behavior, technology, and

When alarms ring

When alarms ring

Progress over process

Progress over process

Who will win the future in health care?

Who will win the future in health care?

Purpose, focus, antifragile DNA ready to disrupt

Transformation readiness

Transformation readiness

Organizations don’t fail to innovate because they lack ideas.