Best of kin: How we relate determines how well we can run
Most integrated health systems are still plagued by the reality of business lines working "alone, together" in one of two configurations.
customer experience
It's time to blink slower
Design strategy has evolved from useful and usable to the maximization of time through the reduction of friction. As AI accelerates, we must rethink the design of our frictionless approach to organizational change. Leaders must design space for curiosity and acceptance as a prerequisite for change.
